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Privacy Policy

Effective Date: [24/01/2026]
Last Updated: [24/01/2026]

1. Scope & Application

This Privacy Policy applies to all users, creators, visitors, and others who access or use Flower
Puss websites, mobile applications, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this
Privacy Policy.

2. Personal Information We Collect

We collect personal information that is reasonably necessary to operate, secure, and comply
with legal obligations associated with the Services.

Information You Provide: Account identifiers (such as email address and username); date of
birth and age confirmation; communications with support or compliance teams.

Identity & Age Verification Information: Where legally required, we collect government-issued
identification; verification images or biometric confirmation; verification status and audit
records. Verification services are provided by third-party vendors and processed solely for
compliance purposes.

Payment & Transaction Information: Payment account identifiers; transaction history;
compliance-related financial records. Flower Puss does not store full payment card details.

Automatically Collected Information: IP address; device and operating system information; app
usage logs, timestamps, and security data.

3. Purposes of Collection & Use

Personal information is collected and used for the following purposes: account creation and
administration; age and identity verification; payment processing and fraud prevention; content
moderation and platform safety; compliance with legal and regulatory obligations; customer
support and dispute resolution; platform maintenance, security, and improvement.

We do not sell personal information.

4. Legal Bases for Processing (GDPR)

Where applicable, Flower Puss processes personal data under one or more of the following
lawful bases: consent; performance of a contract; compliance with legal obligations; legitimate
interests, including platform security and fraud prevention.

5. Disclosure of Personal Information

We may disclose personal information to third parties only where reasonably necessary,
including: identity and age verification providers; payment processors and financial
institutions; cloud hosting and infrastructure providers; analytics, security, and moderation
service providers; regulatory bodies or law enforcement agencies where required by law.

All third parties are required to maintain appropriate data protection and confidentiality
safeguards.

6. International Data Transfers

Personal information may be processed or stored outside Australia, including in jurisdictions
where service providers or infrastructure are located. Reasonable steps are taken to ensure
overseas recipients provide protections consistent with applicable privacy laws.

7. Data Security

Flower Puss implements administrative, technical, and physical safeguards designed to protect
personal information against misuse, interference, loss, and unauthorised access, modification,
or disclosure.

No system can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes
outlined in this Policy, including legal, accounting, and compliance obligations. Verification and
compliance records may be retained for extended periods where required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to: access personal information we hold
about you; request correction of inaccurate or incomplete data; request deletion of personal
information; withdraw consent (where applicable); request a copy of your personal
information.

Requests may be subject to legal limitations and verification requirements

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights: Right to Know; Right to Delete
(subject to legal exceptions); Right to Correct; Right to Opt-Out (Flower Puss does not sell or
share personal information for cross-context behavioural advertising); Right to Non-
Discrimination.

Requests may be submitted using the contact details below. We may require verification of
identity before processing requests.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to support functionality, security, and analytics. Users
may manage cookie settings through their device or browser controls. Disabling cookies may
affect certain features.

12. Children & Age Restrictions

The Services are strictly limited to individuals aged 18 years or older. Flower Puss does not
knowingly collect personal information from minors. Accounts found to violate age
requirements are terminated and associated data handled in accordance with legal obligations.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of the Services following
publication of an updated Policy constitutes acceptance of the changes.

14. Contact Information

For privacy-related inquiries, requests, or complaints:
Email: privacy@flowerpuss.com.au
Entity: Flower Puss Pty Ltd
Jurisdiction: Australia

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